Delivery

Cello is based in the North East of England, we can send orders to the UK, Scottish Higlands, Northern Irland, Channel Islands and British Forces postal addresses.

We offer FREE delivery on all UK orders over £35

We can also ship to Southern Ireland and Europe. Postage costs vary by location and will be added at the checkout once you select your destination.

Our delivery charges are as follows:

UK Tracked Delivery up to £35 Next working day after dispatch* £4.50
UK Tracked Delivery over £35 Next working day after dispatch* FREE
Europe 10/12 day delivery from dispatch* Enter country in the basket for shipping charges
*Dispatch may take up to 5 working days. Please see below for further details.

 

Delivery of Goods

All UK orders, once ready for dispatch, will be sent using an overnight, tracked delivery service.

Your order will normally be dispatched within 3 working days, up to 5 working days during our busiest periods. Please allow 7 working days for your order to arrive. If you live in a very remote area your order may take a day longer to arrive than the timescales we have quoted.

Orders placed on weekends or bank holidays will not be processed until the next working day.

Our courier service for all UK deliveries is provided by DPD. Once your order has been collected from us, you will recieve an email from DPD notifying you of your scheduled delivery time and any available options regarding your delivery.
At your own risk, you can choose to have you parcel left in a 'safe place' or delivered to a neighbour.
DPD will attempt to deliver you parcel on two different occasions, after which it will be returned to us.
DPD also offer delivery to one of their 2,500 DPD Pick-up Shops, located throughout the UK.